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Edmonton Business Consultant | Overcoming Customers Objections To Google Reviews


Many entrepreneurs are aware of how important getting Google reviews are in their business says Edmonton business consultant. However, most businesses have a hard time following through on getting the right number of reviews for their business to make a difference. The reason why is because there are no shortcuts that an entrepreneur can take to make this task any easier, Which is why not a lot of people follow through with doing this, which is why it is so effective.

When it comes to getting Google reviews, entrepreneurs need to be consistent and ask their clients to leave them reviews. They need to ensure that not only they, but all of their customers that come into contact with clients are asking on a regular basis as well. However, Edmonton business consultant recommends that entrepreneurs keep in mind that asking customers once is not going to ensure that every customer that is asked does it. They need to follow up on a regular basis to see if the customer has left that review.

What can significantly help not only an entrepreneur ask for reviews, but help their staff ask is coming up with the script. A lot of the times, customers do not leave the Google review, because as soon as they leave the business it is out of their mind. Therefore, coming up with the script that asks them to leave the review on the spot is very helpful. One way this script can go is like this: ask the customer if they have been happy with the service they received today. Customers will not want to be confrontational, so they will say yes. Once they say yes, the next question they should be asked is if they would mind leaving a Google review for the business saying that they have been happy. Since people do not want to be caught in a lie, they will again say yes even if they were not happy with the service. When they say yes to that, the next thing that they should do is asked them if they know how to leave a Google review and then pull up their phone and start showing them. By following this script, entrepreneurs can start to get a significantly higher number of Google reviews.

In addition to ensuring that customers are being asked when they are in the store, another great way of doing this is to include the link to the Google review site on electronic invoices as well as on the email signature of the business. This way, it makes it very easy for an entrepreneur to ask, and provide the link they need to do that. Business owners can start getting many more Google reviews if they are consistent with asking, following up, sharing the links freely, and coming up with a script that everyone can be comfortable using. Doing this, Edmonton business consultant says entrepreneurs should be able to get enough Google reviews to start generating even more sales in their business.

Edmonton Business Consultant | Overcoming Customers Objections To Google Reviews

When entrepreneurs are looking for free or inexpensive marketing options when their brand-new in business, Edmonton business consultant says one of the reasons why they overlook getting Google reviews is because it is difficult. It is difficult, because there are no shortcuts, and it takes a lot of time. However, if entrepreneurs are able to put the time in required to generate reviews, their business will be able to overcome the number one reason why businesses fail in Canada which is not being able to find customers.

When business owners are learning about getting Google reviews, the one thing that they should keep in mind is that there are no shortcuts. There may be automated services that are advertising themselves to entrepreneurs however those are not free, and they are less effective than an entrepreneur simply asking their clients. These automated services make it very easy for the customer to hit ignore because there is no face behind the ask. Instead, entrepreneurs need to know when they are their staff ask for Google reviews, being able to see their face is an important way that entrepreneurs get them to leave reviews.

It is also important that business owners are aware that asking a customer once does not necessarily mean they are going to end up getting a Google review the first time they ask. The key is to ask, follow-up, and when business owners see that customer again, ask again. The reason why a lot of business owners do not stick with this is that it can be difficult getting reviews. However, business owners need to understand that that is precisely the reason why it is effective. When entrepreneurs are not able to get a significant number of Google reviews, the businesses that do have a significant number are clearly the experts in their field and very good at what they do, or at least that is what clients assume. Therefore, it is very powerful in helping turn leads into customers.

One typical objection that business owners get when asking for Google reviews is that they do not know how to do it. Therefore, whenever an entrepreneur is asking for Google reviews, they should ensure that they have a computer or phone nearby that they can pull up and show a customer how they can leave a review easily. Then, asked them to leave one on the spot. Once a customer says that they would be happy to leave one, but they do not know how or they do not have time and then the entrepreneur overcomes those objections, customers run out of reasons why they should not and will leave one. All it takes is persistence.

When business owners are able to be more persistent than their competition getting Google reviews, then they are going to be able to turn the leads that they get into customers a lot easier says Edmonton business consultant.