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E-Myth – “Why most small businesses don’t work & what to do about it”

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Our firm is motivated by the values and missions and by our Edmonton business consultant. At Spurrell and Associates chartered professional accountants reading the how to uphold our corporate mission and values. We are dedicated to helping Canadian small businesses succeed and beat the odds. A number of studies show that 50% of all Canadian small businesses fail within the first five years and 42% of this are caused by low client intake. We will help small businesses succeed by giving them free consultation on their first visit. This program also includes a free copy of “e myth” of the best-selling business book by Michael Gerber. If you wish to know more please visit our website at www.spurrell.ca. Our email is [email protected] or if you prefer to call us our number is 780-665-4949.

The average Canadian small businesses don’t have standardized systems for client intake. They usually try to wing it but this can cost inconsistencies and confusion for your clients and employees. On the other hand if big corporations have perfected their templates and checklist and created extremely efficient and simple workflow. In this article we will discuss the importance of having an effective standardized client intake process and how templates and checklist are used to create them.

Business owners should learn pattern recognition skills. Over time they should realize that you clients often ask the same questions over and over. They can use this to their advantage however, these questions can be used to create checklist. Preplanned checklist can help your employees to avoid stumbling when asked a difficult question. Templates can also be created from these checklist. We will show a few examples on how to convert checklist into templates.

One of the most convenient and efficient way to communicate with your clients is over the phone. If you take advantage of this checklist to create phone questionnaires, this will be one of the best ways to extract information from clients. Phone questionnaires will make for simple and efficient workflow for employees and more consistent flow of information for clients.

There will be times when clients are not available over the phone. Although emails are not as efficient as phone calls, they will be your next best alternative. It’s best to create a number of email template serving different purposes. As the Edmonton business consultant we believe you should create an email version of the phone questionnaires. This will allow you the flexibility to extract information from clients even without phone calls. If you more important templates or create is a business meeting appointment email template. Business owners should also create a couple of confirmation email templates both for an immediate confirmation and a reminder.

The Edmonton business consultant will elaborate on in these email templates. It’s important to have at least 10 different meeting times for your business appointment email template. This will provide your clients schedule flexibility. After the appointment is set at template to immediately confirm said appointment is necessary. The sooner this confirmation is sent in the better. This will allow both business owner and client to find misinformation earlier. And lastly it’s also important to remind clients about the meeting the day before. Clients from most likely show up if you remind them about the meeting. Make it a point today to contact us now at 780-665-4949 or just head on over to our website. If you are ready then check out spurrell.ca as soon as you can!

Edmonton Business Consultant | The Fantastic Client Onboarding Event

If your small business ever needs professional business coaching, effective marketing strategies and professional consultation our dedicated Edmonton business consultant can help you. At Spurrell and Associates chartered professional accountants we are inspired by our corporate mission and values. Our firm has a goal to improve and help small businesses. A lot of small businesses fail within the first five years. The most common reason to this failure, as agreed of 42% of entrepreneurs is the lack of client intake. Client intake and lead to lower sales and revenue. So we offer new businesses free consultation on their first visit. This will include our top-notch professional consultation services and a free copy of “e-myth” the best-selling business book written by Michael Gerber.

An efficient workflow is required for an effective client intake process. Larger corporations have found ways to perfect their standardized processes thus generating more clients. This is due to effective checklist and templates. Small businesses however are often times found that out any standardized systems for client intake. Do usually prefer on-the-fly client intake method. However “winging it” is in exactly the most efficient way to do business. This will cause confusion and inconsistencies in the long run.

One of the best ways to create a standardized process for client intake is to preplan question checklist. According to our Edmonton business consultant new clients often ask same questions over and over. If business owners realize this pattern they could use this repetition to create question checklist. Preplanned checklist can help her employees avoid stumbling when a difficult question is asked. There are few ways to convert checklist into templates and we will show you how.

The reason why phone calls are the most effective way to communicate with clients, according to our Edmonton business consultant, they are more likely to focus and direct 100% of their attention to the task at hand. You can create a phone questionnaire using question checklist you created. As a result your employees can use this phone questionnaire is a template to an efficient and faster way to client intake. Clients phone find this easy and simple and thus creating a faster way to generate clients. An effective phone questionnaire can extract all the necessary information from clients in a single conversation.

An alternative way to use of these checklist this or create email templates. Emails are less effective way to communicate with clients because they usually are easily forgotten and lost. However this is your best alternative if you ever clients are unavailable to speak on the phone. This is owner should create an email template mirroring your phone questionnaires. This will allow an alternative way to extract information if ever phone calls are not available. Entrepreneurs should also create email templates to drive business appointments. A couple more important templates to create our confirmation emails.

To elaborate on this point, business owners should make 10 different meeting times on their appointment emails. This will allow better flexibility for clients. It’s important to have a template to immediately confirm the appointment. The sooner it sent better chances that misinformation can be corrected. The last but not least is confirmation for meetings the day before it happens. This will boost client participation.If you wish to know more about this program please contact us at 780-665-4949 or if you prefer to contact us via email please use spurrell.ca!